In a surprising turn of events, WhatsApp, the popular messaging service owned by Meta, has been hit by a significant outage that has left its 2 billion users worldwide unable to connect.
The issue began just after 11:50 PM IST today, with users across multiple countries reporting that the app remained stuck on "connecting" and failed to deliver messages.
The widespread outage has caused frustration and inconvenience for WhatsApp's massive user base, who rely on the service for daily communication with friends, family, and colleagues. While users can still send messages, they will not be delivered until the service is restored, leaving many in the dark about important conversations and updates.
Surprisingly, WhatsApp does not have its own dedicated status page, and the service is not listed on Meta's official service status page either. This lack of transparency has left users uncertain about the cause and expected duration of the outage.
Although other Meta-owned services such as Facebook, Instagram, and Threads are not showing any issues on the status page, many users have reported difficulties viewing recent posts or creating new content on these platforms as well. This suggests that the problem may be more widespread than initially thought.
According to the Meta Service status page, at the time of writing, the outage has impacted to Ads Manager, Messenger API for Instagram, Messenger Platform and WhatsApp Business API.
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| Meta Service outage |
The current WhatsApp outage comes just weeks after Meta experienced a massive disruption that prevented users from accessing Facebook, Instagram, Messenger, and Threads for approximately two hours. However, that particular incident did not impact WhatsApp.
It is worth noting that WhatsApp rarely faces such extensive outages, with the last major incident occurring in 2022, which knocked the service offline for two hours.
As the situation unfolds, WhatsApp users are left waiting for updates and a resolution to the problem. The company has acknowledged the issue and assured users getting things back to 100% for everyone as quickly as possible. Until then, users are advised to remain patient and explore alternative means of communication if necessary.
We know some people are experiencing issues right now, we're working on getting things back to 100% for everyone as quickly as possible
— WhatsApp (@WhatsApp) April 3, 2024